Pre-checklist before you install
Cables & power
Printer is powered on and not showing any error lights.
- Use a known-good USB/Power cable
- Remove old paper jams
- Ensure enough ink/toner
Network
Have your Wi-Fi SSID & password handy (2.4 GHz recommended).
- Disable VPN during install
- Move printer closer to router
- Confirm internet is stable
System
Close other installers and save work before proceeding.
- Windows Updates applied
- macOS up-to-date
- Have admin rights to install
Set up in 3 simple steps
Download
Grab the latest Brand package for your exact model.
- Choose Full-Feature or Driver-Only
- Prefer PCL6 for Windows; PS for design workflows
Connect
Select Wi-Fi / Ethernet / USB when prompted.
- USB: plug in only when installer asks
- Wi-Fi: 2.4 GHz SSID, avoid guest networks
Install & Test
Finish the wizard and run a test page.
- Enable auto-updates for drivers
- Add scanning utility if available
Supported systems & requirements
Windows
macOS
Mobile (optional)
Connection options
| Method | Best for | Notes |
|---|---|---|
| USB | Single PC, quick setup | Yes — plug in when installer prompts |
| Wi-Fi (2.4 GHz) | Home/Small office | Yes — avoid guest/isolated SSIDs |
| Ethernet | Stable multi-user | Yes — assign DHCP reservation if possible |
| Wi-Fi (5 GHz) | Some newer models | Depends — many printers prefer 2.4 GHz |
Frequently asked questions
Do I need to remove old drivers first?
Typically no—the installer handles upgrades. If you see conflicts, uninstall old drivers (Windows: Apps & Features / Devices & Printers; macOS: System Settings → Printers & Scanners), then retry.
USB vs Wi-Fi—what should I choose?
USB is fastest for single-PC setups. Wi-Fi is flexible for multiple devices. For best stability, use Ethernet if available.
Where do I find my exact model?
Check the front label near the control panel, the rear sticker, or your purchase box. On Windows, Device Manager → Printers can also reveal the model string.
Scans look faint or skewed—how to fix?
Clean the scanner glass/ADF, choose “Text/Photo” mode, increase brightness, and enable “Descreen/Sharpen”. Update the scan utility to the latest version.